Returns & Exchanges
Due to the perishable nature of food products, we cannot accept returns on opened items. However, if your order arrives damaged or incorrect, we offer a 30-day satisfaction guarantee.
1
Submit a Request
Email our support team with your order number and photos of the damaged or incorrect items.
2
Review Process
Our quality assurance team will review your request within 48 hours to approve the refund or replacement.
3
Return Shipping
If a return is required for non-perishable goods, we will provide a prepaid shipping label via email.
4
Refund Issuance
Once approved, a refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing